- Introduction
TechVibe Infosystems we are committed to protecting the privacy of our clients, visitors, and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website and services, you agree to the practices described in this policy.
- Collection of Personal Information
We collect personal information that you voluntarily provide when using our website, contacting us, or engaging with our services. This may include:
Name
Email address
Phone number
Company name
Payment details (for transactions)
IP address and device information
Usage data and cookies
We only collect personal information necessary for the identified purposes and in accordance with legal requirements.
- Use of Personal Information
We use your personal information for the following purposes:
To provide the services you request
To communicate with you about your inquiries, support needs, or updates
To process payments and manage transactions
To personalize your experience and improve our website’s performance
To comply with legal obligations and protect our legal interests
Your personal information will not be used for purposes beyond those specified without your consent unless required or permitted by law.
- Consent and Withdrawal of Consent
By providing us with personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations. Note that withdrawing consent may impact your ability to use some of our services.
- Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
Service Providers: We share information with trusted service providers who assist us in operating our business, such as hosting services, payment processors, and IT support. These providers are bound by confidentiality agreements.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, such as court orders or subpoenas.
Business Transactions: In the event of a merger, sale, or reorganization of our company, your personal information may be transferred as part of that transaction. Any acquiring party will be bound by this policy or a comparable one.
- Limitation of Liability
While we take all reasonable steps to protect your personal information, you acknowledge and agree that no data transmission or storage can be fully secure. We are not responsible for any unauthorized access, alteration, disclosure, or destruction of your personal information caused by circumstances beyond our control, including but not limited to cyber-attacks or technical failures.
- Data Security and Retention
We implement industry-standard security measures to safeguard your personal information. However, despite our best efforts, we cannot guarantee absolute security. We retain personal information only as long as necessary for the purposes outlined or as required by law. Once no longer needed, we securely dispose of the information.
- Access and Correction
You have the right to request access to your personal information and to correct inaccuracies. We reserve the right to decline requests that are unreasonably repetitive, require disproportionate technical effort, or jeopardize the privacy of others. To make such requests, contact us using the information below.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and gather data for website analytics. By using our website, you consent to the use of these technologies. You may disable cookies through your browser settings, though this may affect your website experience.
- Third-Party Links
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting. Your continued use of our website or services after any changes signifies your acceptance of the updated policy. It is your responsibility to review this policy periodically for any updates.
- Governing Law and Jurisdiction
This Privacy Policy and any disputes related to it are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada. By using our website, you agree to submit to the exclusive jurisdiction of the courts located in British Columbia for the resolution of any disputes.
- Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
TechVibe Infosystems